Refund Policy

At Namrattoda, we are committed to providing reliable and helpful support services for TV setup, activation, and troubleshooting. This Refund Policy outlines the conditions under which refunds may be considered.

Nature of Services

Namrattoda offers digital and informational services that assist users with setting up and activating their devices. Since these services are delivered through guidance and support, they are considered non physical and are consumed once provided.

Refund Eligibility

Refunds may be considered in situations where the service was not delivered as promised or if there was a genuine issue from our side that prevented successful completion. Each request is reviewed individually to ensure a fair outcome.

Non Refundable Situations

We do not provide refunds once the service has been successfully delivered or when the guidance has already been used. Refunds are also not applicable in cases where issues arise due to device limitations, internet problems, or third party service restrictions.

Requesting a Refund

If you believe you are eligible for a refund, you can contact our support team with your request. Please include your details along with a clear explanation of the issue so we can review it properly.

Review and Resolution

Once your request is received, our team will evaluate the situation and respond with a suitable resolution. We aim to handle all requests promptly and with transparency.

Policy Updates

Namrattoda reserves the right to update this Refund Policy at any time. Any changes will be reflected on this page.